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CISS Guidance for Employees and Families

Staff must continue to wear face coverings during care.

If you are one of our staff or families and suspect that you have been exposed to the COVID-19 virus, OR are being tested due to a possible exposure, OR have tested positive for the virus, you MUST notify our office ASAP, even if you have no symptoms and even if you are vaccinated!
NO CARE CAN BE PROVIDED until cleared by our office to resume services.

Important Announcements:

Organization Communication:

  • CISS Monthly Newsletters including continued COVID-19 guidance
  • Safety Reminders for Staff and Families  Email
  • Guidance to Employees – 21 Caregiving FAQs  3/17/2020   English   Spanish



The Coronavirus (COVID-19) continues to be present in our community and a major concern, but we are hopeful that with more people choosing to get vaccinated, the end of COVID is near. We recognize this is an anxious time for many of our employees and families, with evolving advice from public health departments and our government. We are all doing our best to provide support to those most in need. Please review our communication above and contact our office should you have any questions or concerns.  

Nothing in our guidance is meant to replace any updated recommendations given by the Public Health Department, CDC or any government entity. Our direction will be updated and sent out to our employees and families as major changes in our provision of care take place. Regardless of our guidance, if you feel that you cannot or should not receive care from our organization right now for any reason, we support your choice. Please let us know so that we can plan accordingly. You can call us, email us, or use the Contact Us form on our website.

Please help us be a source of information and reassurance and only reference factual information from credible sources. We rely upon information primarily from the CDC and VC Public Health Dept.

If you have any other questions, please do not hesitate to contact our office at (805) 384-0983.

Employee Benefit Information

Due to the COVID-19 outbreak we understand that our services may be placed temporarily on hold by some of our staff and at the same time, other families are open to receiving additional support.  Staff are encouraged to contact our office to discuss options.

Questions regarding filing unemployment claims should be directed to the EDD. The phone number listed on their website is: 1-800-480-3287. You may also wish to use their online communication feature here.

If you have any questions, please contact Rosy Lopez, HR Manager, at x862 or by email here.

COVID-19 Resources
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